Our opening hours differ between each of our Kip locations, but all our sites open early enough for you to drop your pup off before work, and stay open so you can pick them up on your way home!

You can find all our dog daycare centre opening hours on our location pages.

Our dog daycare centres are closed on weekends and public holidays, as well as during our shutdown period over Christmas and New Year to give our dedicated pet sitters and dog lovers a much deserved break. This varies each year, so please keep an eye on our social channels for pupdates!

Dog daycare costs vary - casual half day and casual full day rates can be found on our location pages.

Dog daycare can also be booked in 10 or 20 packs at a discounted daily rate. And for the best value you can join the Kip family! Weekly Kip memberships give you more bang for your buck, and come with numerous benefits including:

• One daycare per week
• Our cheapest rate on extra days
• 10% off dog wash and grooming services
• 10% off taxi services/transport
• 10% off at our retail shops

At Kip, we also offer half-days of dog day care! A half-day visit is any visit up to 5 hours from the time you drop off your furry friend. If your dog will be staying over their scheduled half-day time, you’ll be charged at the full day rate.

In order to keep all members of the Kip family safe, dogs can attend 10 days after their second vaccination (C5 or equivalent), be wormed and treated for fleas. Our facility will need to see proof of current vaccination from pet owners (vaccination certificate). We do not accept titre tests.

For the safety of other pups, Kip does not accept undesexed dogs over the age of 12 months (or over the age of 6 months in ACT and SA), chemical castration or females in heat/in season. If undesexed males display any undesired behaviours, we may ask you to keep them at home until they have been desexed.

All dogs young and old are welcome at Kip! Puppies are permitted to attend 10 days post receiving a C5 vaccination.

Before your pooch joins us, they’ll have completed a trial day to ensure the daycare environment is the right fit for them. Our trials are usually held on quieter days so as not to overwhelm your furball.

Once your dog starts, we make sure to place your dog with a group of similar paw-sonalities. That way, they’ll be able to play safely, and get the right balance of fun and chill they need and have the best day, every day. Ongoing sessions under the right supervision with other dogs are perfect for dogs with anxiety as they are slowly introduced to social situations with other dogs in a controlled and safe environment. It's a great confidence booster!

Want to join the pack? Before joining a Kip daycare, all dogs are required to complete a trial day to assess suitability to the environment. Kip may not be suitable for your dog, and while every effort will be made to integrate your dog, this may not always be possible and/or in the best interest of not only your dog but for the other dogs in care.

You can book in a trial day here.

For more information about trial days, check out the page for your nearest facility.

Welcome back to the pack! The best way to book your dog in is via our Customer Portal.

Alternatively, we also accept bookings via telephone or in person.

It is important that pet owners book ahead as otherwise you risk being turned away if the facility is at maximum capacity. Our busier daycares fill up quickly, so book ahead to make sure you get your paws in the door!

Drop off

While our activities are absolutely off the leash, we require all dogs to arrive at Kip on lead and wearing a well-fitted collar and/or walking harness. For the safety of both your own pup and other customers, your dog is to remain under your control at all times.

At Kip, we like to keep our foyers a calm and safe environment, especially for our newer pups. On arrival, please wait until a staff member is ready to take your dog and do not allow them to roam the shop, jump on staff or approach other customers.

We also know accidents happen, but please ensure you toilet your pooch before entering the shop.

Pick up

While we’d love to spend all hours of the day with your precious pups, the paw-ty must eventually come to an end! All dogs are required to be collected before the centre closing time. Opening hours for your nearest Kip dog daycare can be found on our locations directory.

All our centres have a late fee of $10 per 5 minutes after our closing time. If you’re running late, we will attempt to contact both you and your secondary contact. If you are unable to arrange the collection of your pet after 60 minutes, we will care for pup at the nearest Kip boarding facility or by one of our team. If overnight boarding is required an extra $200 will be payable and you are required to arrange collection of your pet at your own expense.

If someone other than you or your secondary contract will be collecting your dog from our centres, please inform a Kip employee and make sure we have their contact details too!

Absolutely! We post regular updates on our Customer Portal and social media platforms, so you can see how your pup is going and what fun they're getting up to with their new dog daycare friends.

We ask all paw-rents have access to a contact number in the very rare chance anything happens. However we like to let the dogs have their fun in our custom-built play yards, with the goal of keeping them too busy to need to contact their parents.

As pet parents ourselves, we understand the need for your pet to be looked after at all times and how stressful it can be to leave your furry friend with pet sitters. In the event of an emergency, you and/or your secondary contact will be notified immediately for collection. Kip employees will make every attempt to continue care where it is safe to do so and will transport your dog to our preferred local vet if required.

No, you can use your membership for all of your dogs. If you bring your two dogs to daycare, you can use your free day for one and the other will be just the discounted additional day rate.

When you first sign up, you’ll be charged for the first week, including a free doggy day care day that you can use straight away.

Every Saturday you’ll then be automatically charged for any daycare visit, retail, or other pet services you haven’t paid for from the week, as well as the membership fee for the upcoming week.

Yes, you can cancel your doggy day care membership any time after the first three weeks.